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A project manager is called to an informal meeting with the customer and a problem is raised. This problem has major implications for the project manager’s company, but the customer wants to pursue a solution at the meeting, The project manager should()

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A project manager is called to an informal meeting with the customer and a problem is raised. This problem has major implications for the project manager’s company, but the customer wants to pursue a solution at the meeting, The project manager should()

ATell the customer that he will not address any problems

BTell the customer that the problem is not sufficiently defined to company to a solution

CCollect as much information on the problem without committing his company to a solution

DGive the customer a range of solutions that might be acceptable to his company

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